DeepL...
is Germany's best-known AI company. We develop neural networks to help people
work with language. With DeepL Translator, we have created the world's best
machine translation system and made it available free of charge to everyone
online. Over the next few years, we aim to make DeepL the world's leading
language technology company.
Our goal is to overcome language barriers and bring cultures closer
together.
What distinguishes us from other companies?
DeepL (formerly Linguee) was founded by developers and researchers. We focus
on the development of new, exciting products, which is why we spend a lot of
time actively researching the latest topics. We understand the challenges of
developing new products and try to meet them with an agile and dynamic way of
working. Our work culture is very open because we want our employees to feel
comfortable. In our daily work we use modern technologies - not only to
translate texts, but also to create the world's best dictionaries, and solve
other language problems.
When we tell people about DeepL as an employer, reactions are overwhelmingly
positive. Maybe it's because they have enjoyed our services, or maybe they
just want to get on board with our quest to break down language barriers and
facilitate communication.
What will you be doing at DeepL?
Here in the Revenue Operations team, we set our people & partners up for
success in order to deliver great distribution experience across the customer
lifecycle, which results in unlocking true growth potential & improving
customer lifetime value. We do this by supporting all operational, enablement
& strategic activities across the customer lifecycle.
This person is responsible to provide sales administration support to all
commercial teams (Sales, Solution Consultants, SDR, Customer Success)
involved in the overall deal cycle to ensure consistent and accurate
administrative tasks, data collection and recording in Salesforce.com are
completed.
>>>
Your responsibilities
Working as part of an integral sales team you'll provide extensive
administrative support to all sales channels and help improve efficiency as
our sales volume continues to increase. You'll liaise with internal
stakeholders to facilitate the smooth execution of opportunities & quotes, and
to make sure that all parties are aware of any potential delays.
Act as primary support resource for the Sales Team, and support them in
the use of Salesforce.com throughout the full sales cycle.
Manage the achievement of tasks including but not limited to:
Assign and manage Accounts and Opportunities by territory and per the Rules of Engagement, user access in sales systems, troubleshooting sales systems, technical issues, data merge & deletion compliance, user acceptance testing, lead conversions, and data loads.
Update customer and quotation records to ensure data accuracy across
business systems.
Update and maintain changes to quoting tool approval table hierarchy.
Create training documents and manage relevant SFDC documentation processes
within our LMS.
Act as host and lead SFDC training.
What we offer
Make an impact! We break down language barriers worldwide and bring
different cultures closer together
Experience the excitement of a rapidly growing scale-up. Over the last
year we doubled in size with employees located across UK, Netherlands,
Germany, Poland, and Japan
The opportunity to shape a product experience for an unlimited market with
a diverse customer base (international customers, from start-ups to large
corporations)
We've got your back. We are an experienced, highly committed team with
transparent decision-making processes. We cherish collaboration and
efficiency, but the human approach, trust, empathy, and inclusivity are
just as important
Flexible work arrangements: with office hubs in Cologne, Berlin, London,
and Amsterdam, you choose where and how you work. We offer fully remote
work from UK/DE/NL/PL/JP, no strings attached, no 'to be reviewed'- DeepL
is a remote-positive company now and forever
Regular innovative team-building events – internationally!
30 days paid vacation
About you
Experience & Language Requirements: Notable and relevant professional
working experience; Experience working within operations-related or sales
functions is an advantage; English: Level 3: Fluent (Able to fluently
understand and communicate verbally and in writing).
Education: University degree
Professional Training & Certification: Most importantly you'll have
excellent attention to detail and be able to balance priorities in a fast-
paced environment. You'll have excellent working knowledge of Microsoft
Office (including Excel), alongside performing your general data
processing and administration duties within Salesforce.com. This is a
varied role that will call upon your organisation, time management and
multi-tasking skills. You'll need to meet tight deadlines while providing
top-notch customer services and accurate administrative support. You'll
also be a motivated team player who's confident taking ownership of issues
and resolving them.
