We are driven by the belief that Artificial Intelligence is mankind's greatest invention. It is the key to building a safer, more vibrant, transparent, and empowered society. We are determined to be an active contributor to shaping our future for the better. We care about the ethical implications of AI and the prosperity and well-being of all individuals, as well as the growth and continued successes of our employees, customers, and partners.
Veritone's mission today is more important than ever. We're here to democratize AI and enable every organization and every person with the power of AI. What started in 2014 with the idea of providing unified access to hundreds of cognitive engines through one common software infrastructure, evolved to the world's first AI operating system, aiWARE, which orchestrates a diverse ecosystem of cognitive engines to power intelligent automation for both commercial and government organizations. As we progress, we will continue to move humans from “in” to “on” to “out of the loop” to help them accelerate workflows, save time and costs, and uncover new insights and opportunities. You can view us at: www. veritone.com / www. veritoneone.comWHAT YOU'LL DO
We are seeking a driven, results-oriented Customer Success Manager with a strong technical acumen to work in our Commercial division. Key duties include maintaining ongoing customer relationships,, implementing customer success programs, contributing to on-boarding and training customers, upsells and renewals, and minimizing churn. You should also be able to provide insights on customer-to-business interactions, improve customer experience through product support and handle customer complaints and requests. To succeed in this role you must have a passion for relationship building, possess an analytical mindset as well as an aptitude for learning and using new tools and software, and be able to communicate clearly and effectively. The ideal Customer Success Manager should engage with customers, maximize value and create strategies to maintain and grow our customer base.
Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world.
If you've made it this far and align with our goals, we look forward to reviewing your qualifications!DISCLOSURE
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
(Colorado & California Only): Minimum annual salary of $90,000.00. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits.
Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.