is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.
Our goal is to overcome language barriers and bring cultures closer together.
What distinguishes us from other companies?
DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and meet them with an agile and dynamic way of working. Accessible across the web translator, browser extensions, desktop, and mobile apps and an API, DeepL supports a best-in-class communication experience in 30+ languages.
When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.
What will you be doing at DeepL?
As a Customer Enablement Manager (Training), you will be responsible for developing and delivering continued learning for our existing B2B customer portfolio. A segment of our overarching Customer Success team, this role works in tandem with cross-department teams to deliver live customer training sessions for administrators and users of DeepL.
You will work collaboratively with several teams to design, implement and deliver both short- and long-term training solutions that are innovative and engaging. Alongside the Onboarding and Enablement Lead, you will help ensure that all training interventions ultimately have clear measures of success and are embedded across the customer lifecycle.>>>
Collaborate with other members of the Customer team to understand additional use cases and development opportunities for existing customers
Partner with the wider company organisation (Digital Success, Marketing, Sales Enablement, Product, etc.) to develop and update all training materials
What we offer
Regular innovative team-building events - internationally
Solid customer facing experience with a proven track record of training B2B customers
Self-starter with a creative approach to customer requests and challenges
Experience creating and delivering learning programmes that drive product adoption across enterprise and/or corporate customers