Hardware Repair Technician I

Who We Are

​Bold. Unapologetic. Hardworking. We are building something special. Put simply: We power and secure the next global financial system.

At Core Scientific, we host best-in-class enterprise level blockchain hardware in expansive, state-of-the-art data center facilities. Our proprietary software stack automates blockchain mining optimization, pushes machine images and firmware, and monitors all aspects of our operations, ensuring our customers receive the highest possible ROI on their hardware investment.

But what makes us different from others in our industry, apart from our unrivaled white-glove customer service? We invest heavily in growing our own digital asset holdings, and pioneering innovative financial products and services to maximize our own, and our customers' portfolios, through blockchain technology.

Come join us as we focus exclusively on the game changing, hypergrowth financial technologies that are already diversifying markets and democratizing access to stores of value. Pioneering an industry isn't for the faint of heart. We require smart, creative, collaborative minds, who work hard and fast.

Intrigued? Then apply and be a part of something truly revolutionary at Core Scientific.

Title Hardware Repair Technician I

Reports To Repair Center Manager

The Job

We're looking for a highly motivated Hardware Repair Technician I responsible for repairing Core's and client's equipment. The Tech will be responsible for completing repairs that is listed on a repair ticket and closing out the repair ticket once the equipment is operational. Responsible for pulling the repair ticket, signing out parts, and repairing the unit. Bench test or test in the field and update repair ticket with complete “UP” status. When no repairs are in the queue, the Repair Technician assists the DCTs on preventative maintenance priorities for Core's and client's equipment. When there are other projects, such as deployments or decommissions, the Hardware Repair Technician assists with these projects.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities

Follows Bitmain repair procedures

Diagnoses equipment; replaces/repairs parts

Services, tests, maintains, troubleshoots, and repairs equipment

Conducts tests on digital and analog circuits

Implementing trials for miner performance (test and tune)

Repair of Core's and client's miners (components, chip level, and firmware)

Maintenance of data center equipment for Core's and client's

Proactive monitoring of all production systems, including remote hands support when required

Proactive monitoring of all production systems, including remote hands support when required

SD flashing problematic units, or test a fix

Creation and maintenance of cohesive and accurate data center hardware map, including asset management for all ancillary hardware

Maintenance of company databases with accurate/current information.

Work with corporate ticketing system

Following all stated policies and procedures

Keeping the repair center clean and organized

Other duties as assigned

Qualifications

Associates Degree in Computer Science preferred

2+ years' experience Electrical Journeyman preferred

2+ years' experience in IT/PC level help desk preferred

Must obtain BitMain Ant Training Academy certification within 6 months

Willingness and ability to follow guidance from other staff members as well as management

Positive and professional attitude at all times, with a very high attention to detail

Ability to work autonomously with minimal supervision and in a team environment

Ability to adapt and thrive in a fast-paced environment

Attend any other required training

Ability to pass a comprehensive background check and pre-employment drug screening

Work Environment

This job operates in a data center environment. This role routinely uses standard data center equipment such as laptop computers, smartphones, voltmeter's, hash board testers, soldering iron, screwdrivers etc.

Physical Demands

Able to meet physical requirements of the job, such as working on ladders, racking heavy servers (up to 50 lbs.), running cables, lifting miners, bending, reaching, standing for long periods of time, working in hot and cold environments etc.

Position Type/ Expected Hours of Work

This is a full-time position. General hours and days of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel

Occasional travel between data centers.