Head of Localization

DeepL...

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.

What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and try to meet them with an agile and dynamic way of working. Our work culture is very open because we want our employees to feel comfortable. In our daily work we use modern technologies – not only to translate texts, but also to create the world's best dictionaries, and solve other language problems.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.

Your choice Your choice! Currently, we offer remote work in Germany, the Netherlands, the UK and Poland, and we are constantly looking for outstanding employees. Whether you would like to work from home in one of these countries or from one of our offices in Cologne, London or Amsterdam: the choice is yours. No matter where you choose to work from, our way of working is designed to make you an essential part of the team.

What will you be doing at DeepL?

Join our Localization team, and play a pivotal role in driving our international growth.

You will lead a wonderful and talented team of team leads, Operations and project management specialists, and Localization specialists dedicated to providing top-quality translations across all teams, including marketing, product, support, and sales.

As the head of Localization, you'll partner with leaders to define localization priorities, develop top talent, identify and implement innovative technology and process improvements, establish effective metrics to track localization quality and turnaround times, and drive adherence to localization best practices across all teams.

If you are a passionate, results-driven leader with a deep understanding of localization processes, and a great sense of team culture, we would love to hear from you!

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Your responsibilities

Provide leadership to a localization team consisting of team leads, language specialists, as well as project management and operations specialists

Ensure the continuity of a successful collaboration between the team's localization specialists, and our team of specialists in linguistics as one overarching entity

Lead the long-term strategy for our in-house team of localization specialists

Partner with leaders across DeepL to define localization priorities, coordinate the execution of localization, and ensure that our workflows will scale with future growth

Assist in delivering long term innovative technology and process improvements to enable scale in a growing and dynamic environment

Develop top talent in multiple functions in order to build a high functioning team

Develop effective metrics to track localization quality and turnaround times on an ongoing basis, and dive deep to identify mechanisms to improve each of these performance dimensions

Collaborate with senior leadership and key stakeholders to inform and align on the team's strategies

Inform across the business overall on the importance of localization, key challenges and ways to collaborate; define localization best practices and assure adherence

What we offer

A friendly, international, and highly committed team with a lot of trust with efficient decision-making processes.

Shape a product experience for an unlimited market: from leading consulting firms to governments and NGOs, we work with 20.000+ global brands

We work in small, multi-functional, task-oriented and autonomous squads

Meaningful work: We break down language barriers worldwide and bring different cultures closer together

Regular team events and get togethers

A comfortable office in Cologne, London, Amsterdam or Berlin (or a suitable equipment for your home office) and a lot of flexibility

About you

4 years experience and proven track record with Localization global operations and people leadership

Experience with localization services and translation management systems

You bring strong technical experience to support the team and you have excellent analytical and quantitative skills with emphasis on data driven decision making

Proficient in written and spoken English

Empathy and a strong sense of what makes a good team culture

Passion for developing processes, attention to detail, and strong organizational skills

You hold a proven record of accomplishment in taking on complex operational scenarios that require time-sensitive delivery of critical global services

A desire to work closely with others to solve problems

Your written and verbal communication skills are excellent

Familiar with UX/UI, and marketing localization

You are customer-focused, resourceful, team-oriented, and can work independently

Understanding of localization best practices

We'd also love it if you have:

Fluency in other languages

Basic SQL, basic HTML and XML,

Knowledge of Jira and Confluence

Knowledge of Content Management Systems