Sales Enablement Manager

March 26, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

is Germany's best-known AI company. We develop neural networks to help people work with language. With DeepL Translator, we have created the world's best machine translation system and made it available free of charge to everyone online. Over the next few years, we aim to make DeepL the world's leading language technology company.

Our goal is to overcome language barriers and bring cultures closer together.

What distinguishes us from other companies?

DeepL (formerly Linguee) was founded by developers and researchers. We focus on the development of new, exciting products, which is why we spend a lot of time actively researching the latest topics. We understand the challenges of developing new products and meet them with an agile and dynamic way of working. Accessible across the web translator, browser extensions, desktop, and mobile apps and an API, DeepL supports a best-in-class communication experience in 30+ languages.

When we tell people about DeepL as an employer, reactions are overwhelmingly positive. Maybe it's because they have enjoyed our services, or maybe they just want to get on board with our quest to break down language barriers and facilitate communication.

What will you be doing at DeepL?

As part of the Sales Enablement team, your main responsibility will be to focus on enabling upsell and expansion, and to support the growth of our newly established Customer Success team through the impactful contributions of your Sales Enablement efforts.

In this role you will not just work closely with our Customer Success Managers but also collaborate with Marketing colleagues on content creation and updates. Additionally, you will provide support to the Sales Enablement team by conducting role-specific training sessions on various topics for our Account Executive team.

You will be tasked with taking complete ownership of the bottom of the sales funnel and be fully responsible for the enablement of the upsell, expansion, and CSM motions ensuring that Customer Success Managers possess a comprehensive understanding of the company's products and their role in the customer success journey. Additionally, you will be responsible for defining and refining CSM processes and methodologies to guarantee consistent, top- notch support for customers.


Your responsibilities

  • As a part of the multifunctional B2B Demand Gen team, working closely with Design, Copywriting, Product Marketing, and Sales Enablement experts, exceptional communication and interpersonal skills are essential to ensure the sales team is kept up-to-date with the latest product, service, and company messaging information through your efforts
  • The responsibility you bring in this role includes building and delivering training programs and materials that empower customer-facing teams to increase sales, deepen relationships with existing customers, and drive operational excellence. You will be tasked with equipping the team with the necessary skills and knowledge to achieve these objectives.
  • Provide training and support to help sales reps identify opportunities for upselling and expanding existing customer relationships, leading to increased revenue and improved customer loyalty
  • Identify and create the key resources for the CSM team, designing comprehensive training plans, and delivering training sessions to equip the Customer Success team with the necessary skills and knowledge to excel in their role
  • Create sales materials, and offer ongoing support to drive business growth and success
  • What we offer

  • Make an impact! We break down language barriers worldwide and bring different cultures closer together
  • Experience the excitement of a rapidly growing scale-up. Over the last year we doubled in size with employees located across UK, Netherlands, Germany, Poland, and Japan
  • We've got your back. We are an experienced, highly committed team with transparent decision-making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important
  • Flexible work arrangements: with office hubs in Cologne, Berlin, London, and Amsterdam, you choose where and how you work. We offer fully remote work from UK/DE/NL/PL, no strings attached, no 'to be reviewed'- DeepL is a remote-positive company now and forever
  • Regular innovative team-building events - internationally
  • About you

  • You are a passionate trainer with good technical understanding

  • You are familiar with sales enablement technology & tools, such as content management systems, customer relationship management (ideally Salesforce) systems, learning management systems and sales enablement platforms

  • You bring excellent communication and interpersonal skills in order to work with Marketing, Design, Content and Knowledge Management to ensure that sales teams have the latest information about products, services, and company messaging
  • You understand the entire sales process, including lead generation, opportunity closing, and customer onboarding. This is essential for role as it requires in-depth knowledge and comprehension the impact of the Sales Enablement function
  • You can collaborate with sales leaders to develop and implement processes and best practices that support sales enablement efforts focussing on the Customer Success team
  • You have a continuous learning mindset and commitment to staying up-to- date with industry trends and best practices. You are a team player with a strong sense of ownership and accountability
  • From this employer

    Recent blogs

    Recent news