DeepL...
is Germany's best-known AI company. We develop neural networks to help people
work with language. With DeepL Translator, we have created the world's best
machine translation system and made it available free of charge to everyone
online. Over the next few years, we aim to make DeepL the world's leading
language technology company.
Our goal is to overcome language barriers and bring cultures closer
together.
What distinguishes us from other companies?
DeepL (formerly Linguee) was founded by developers and researchers. We focus
on the development of new, exciting products, which is why we spend a lot of
time actively researching the latest topics. We understand the challenges of
developing new products and try to meet them with an agile and dynamic way of
working. Our work culture is very open because we want our employees to feel
comfortable. In our daily work we use modern technologies - not only to
translate texts, but also to create the world's best dictionaries, and solve
other language problems.
When we tell people about DeepL as an employer, reactions are overwhelmingly
positive. Maybe it's because they have enjoyed our services, or maybe they
just want to get on board with our quest to break down language barriers and
facilitate communication.
What will you be doing at DeepL?
As an early member of our growing Revenue Technologies team, you will play a
key role in the ongoing development of our revenue systems landscape. This is
a highly executional role where you will use your expertise to design, model
and implement solutions that will result in the rapid evolution of our
Salesforce system. With your understanding and experience of revenue
processes, you will be a key contributor to the team, working with business
stakeholders to ensure the smooth delivery of projects.
>>>
Your responsibilities
Elaborate business requirements, design solutions, model and implement
SFDC processes & systems in coordination with stakeholders.
Collaboration in the further development of the CRM strategy and
optimization of the CRM functionalities processes in close cooperation
with the users and our partners
Support and further development of the Salesforce interfaces
Creation of Salesforce flows and workflows
Maintain data to allow for 360-degree view of customer
Working closely with all departments to ensure the CRM works effectively
for all aspects of the company
Ensuring the database is segmented effectively for targeted Marketing &
Sales activities
Assist in the definition, documentation, and implementation of CRM-related
policies and procedures
Coordination of the roll-out of prioritized CRM initiatives / projects to
end users, training users on CRM applications, and providing ongoing
support to CRM users
What we offer
Make an impact! We break down language barriers worldwide and bring
different cultures closer together
Experience the excitement of a rapidly growing scale-up. Over the last
year we doubled in size with employees located across UK, Netherlands,
Germany, Poland, and Japan
We've got your back. We are an experienced, highly committed team with
transparent decision-making processes. We cherish collaboration and
efficiency, but the human approach, trust, empathy, and inclusivity are
just as important
Flexible work arrangements: with office hubs in Cologne, Berlin, London,
and Amsterdam, you choose where and how you work. We offer fully remote
work, no strings attached, no 'to be reviewed'- DeepL is a remote-positive
company now and forever.
Regular innovative team-building events - internationally You are going to
love it!
About you
Fundamental Salesforce (Sales Cloud) expertise
Analytical skills, systematization of data and a sense for process-related
interrelationship
Advanced Salesforce administration and configuration skills
Delivery experience in a fast-paced SaaS scale-up environment
Experience in user support & training
Strong experience with Marketing Automation Platforms & Excel
Strong experience in data management
A Salesforce Admin certification is ideal, but not required
Knowledge of other CRM and support systems such as HubSpot or Zendesk is
ideal
