About the Company
Clarifai is a leading, full-lifecycle deep-learning AI platform for computer
vision, natural language processing, LLM and audio recognition. We help
organizations transform unstructured images, video, text, and audio data into
structured data at a significantly faster and more accurate rate than humans
would be able to do on their own. Founded in 2013 by Matt Zeiler, Ph.D.
Clarifai has been a market leader in AI since winning the top five places in
image classification at the 2013 ImageNet Challenge. Clarifai continues to
grow with employees remotely based throughout the United States, Canada,
Argentina, India and Estonia.
We have raised $100M in funding to date, with $60M coming from our most recent
Series C, and are backed by industry leaders like Menlo Ventures, Union Square
Ventures, Lux Capital, New Enterprise Associates, LDV Capital, Corazon
Capital, Google Ventures, NVIDIA, Qualcomm and Osage.
Clarifai is proud to be an equal opportunity workplace dedicated to pursuing,
hiring, and retaining a diverse workforce.
As a Technical Writer, you will lead the technical content strategy of
documentation and the umbrella of technical documentation. You will work
closely with product, and marketing in creating endearing technical
documentation that entices developers and data scientists.
You will lead a team of ML analysts to create the best representation of the
product as Documentation, API guides, API interfaces, SDK documentation,
technical blogs and technical tutorials.
Driving SEO and SEM for the technical documentation content of the platform
and evangelizing technical content to prospective developers and data
scientists working with the Product and Marketing departments.
Be the Product Documentation champion to evangelize product usage with
Developers and data scientists.
Be a technical content strategist internally and drive rigorous content
delivery within the Documentation umbrella of Portal guides, API guides,
API clients, technical blogs and SDK guides to drive better developer
experience and also better traffic.
Create tutorials, FAQs, and troubleshooting guides to help users
effectively navigate and utilize AI/ML products.
Develop clear, concise, and accurate documentation for AI/ML products,
including user manuals, installation guides, API documentation, and
Ability to visualize the problem-solving needs of developers and data
scientists and drive the understanding for them to solve the problems
using Clarifai's suite with effective documentation.
Be hands-on in creating content along with AI/ML Specialists, Engineers
and Product specialists.
Own and manage documentation umbrella of assets along with Stakeholders.
Own documentation of standards, processes and decisions in a forum (for
example Confluence, and/or drive) that improves awareness, collaboration
and understanding across the team and the company.
Regularly update the documentation to reflect product changes,
enhancements, and new features, ensuring accuracy and relevance in
documenting and publishing the release notes/changelog of the product.
Establish and maintain documentation style guidelines to ensure
consistency across all product-related materials.
Contribute to the development of templates and documentation standards to
enhance the overall quality and usability of content.
Actively seek feedback from users and internal stakeholders to
continuously improve documentation quality and address user pain points.
Iterate documentation based on user feedback and evolving product
Collaborate with cross-functional teams, including engineers, data
scientists, and product managers, to gather information and ensure
accurate representation of technical concepts.
Participate in product development meetings and provide input on
Interface with Marketing to drive SEO-optimized practices.
Own the documentation property ensuring that it is aesthetically pleasing
and engaging, provides excellent experiences for key personas, is accurate
and current, is easy to find and navigate, and incorporates SEO best
Bachelor's degree in a relevant field (e.g., Technical Writing, Computer
Science, Engineering) or equivalent work experience.
Excellent communication and collaboration skills.
Ability to manage multiple projects with varying deadlines.
Attention to detail and commitment to producing high-quality
Strong experience and passion for Content Marketing, using technical
content for Marketing to target developers and data scientists.
Desire to learn new technologies and excel in technology and data-driven
Ability to work on Matrix organization and steer ML Analysts to create
Comfortable with technology stack to create content - Markdown files and
Ability to lead by example in creating technical content for AI/ML
products, the content can be Video files, Design Files, Markdown files and
Fluent using Google Analytics GA4 and various SEO/SEM tools (ahrefs, Moz,
Understanding of cloud computing
Great to Have
Good with Python scripting
Experience in Video tools like OBS studio, and Fimora for Product Tutorial
Good understanding of the AI ecosystem
Interest or passion for Artificial Intelligence, technical personas,
Computer Vision, Natural Language processing
You are technically oriented and comfortable learning about development
You have a bias toward action and taking the initiative
You thrive in a challenging, collaborative and exciting work environment
You possess the ability to write persuasively, influence and communicate
confidently at all levels
You have a positive can-do attitude and are adaptable to evolving business