“The process of identifying, reviewing, and investigating suspicious claims was simply taking too long,” explained Hans Reidl, senior vice president, Claims. “With Shift Claims Fraud Detection, we have an automated solution we can trust to help us more quickly uncover and triage questionable claims all while moving legitimate claims more rapidly through the system.”In addition to increasing the speed and efficiency with which an insurer can uncover and review suspicious claims, Shift Claims Fraud Detection provides several valuable capabilities previously unavailable. Advanced fraud detection capabilities are also seen as an important foundation to insurers’ claims automation strategies. Addressing several critical processes across the insurance policy lifecycle, the Shift Insurance Suite helps insurers achieve faster, more accurate claims and policy resolutions. Shift has analyzed billions of insurance transactions to date and was presented Frost & Sullivan’s 2020 Global Claims Solutions for Insurance Market Leadership Award.