For All Its Merits, AI Has a Darker Side

If it’s free for all then how do you play the game, especially in enterprise AI? As we get into 2023, everybody believes that this AI market is bigger than a bread box. Many AI systems are “black boxes” that provide results without clear explanations, fuelling concerns about transparency. The viability of an AI system ultimately depends on its ability to add value; if it doesn’t, it simply won’t be used. Given that AI by its very nature is self-learning and evolutionary, will C3.ai transition from being an ‘AI solution provider’ to a ‘facilitator’ that merely oversees AI systems that design and innovate on their own?