Once fully integrated, insurers taking advantage of Duck Creek Claims will have real-time fraud alerts delivered directly to the claims management software environment. The partnership between Duck Creek and Shift is designed to deliver this important capability. Shift Claims Fraud Detection uses artificial intelligence to effectively identify suspicious claims with a high degree of accuracy. Having these valuable alerts delivered directly to Duck Creek Claims creates new efficiencies, leading to superior customer experiences. Shift has analyzed billions of insurance transactions to date and was presented Frost & Sullivan’s 2020 Global Claims Solutions for Insurance Market Leadership Award.