Shift Technology Debuts Integrated Case Management for Claims Fraud Detection

New AI-powered Capabilities Support Major Case and Individual InvestigationsBOSTON & PARIS, December 19, 2023 – Shift Technology, a provider of AI-powered decision optimization solutions for the global insurance industry, today announced the availability of case management for claims fraud detection. Delivered as a fully-integrated add-on module for the company’s award-winning Shift Claims Fraud Detection, Case Management provides an end-to-end workflow designed to meet the specific needs of SIUs as they investigate suspicious claims from referral to closure. Shift’s case management solution offers key capabilities including:Unified and Integrated Fraud Investigation Management: The solution supports end-to-end workflow from referral generation to impact management across all lines of business and referral sources. “With Case Management for Shift Claims Fraud Detection we are giving investigators the full set of AI-powered tools they need, fully integrated into an environment which they already know, to do this important part of the job as quickly, thoroughly, and fairly as possible.”AvailabilityCase Management for Shift Claims Fraud Detection is available now for current customers. Case management modules for Shift Subrogation Detection and Shift Underwriting Risk Detection are planned for 2024.