Shift Technology Strengthens Insurance Decisioning Solutions via Generative AI Capabilities

Users of Shift Claims Fraud Detection, Shift Subrogation Detection, Shift Improper Payment Detection, and Shift Underwriting Risk Detection can take immediate advantage of the added benefits provided by generative AI in identifying suspicious behavior across the policy and claims lifecycle as well as uncovering subrogation/recovery opportunities. Generative AI models analyze patterns in large data sets to generate new content, including text, images and other types of media. Large language models (LLMs) are a type of generative AI used to understand and produce text-based content. Incorporating generative AI into existing solutions allows insurers to harness its benefits without requiring significant investments in new projects. The adoption of generative AI into Shift’s solutions is a natural progression of its innovation and leadership in AI-powered insurance decisioning.