Amica Selects Shift Technology

The insurer will use Shift Claims Fraud Detection and Shift Subrogation Detection to help ensure customers’ claims are settled as quickly, accurately and fairly as possible. Shift Underwriting Fraud Detection will assist efforts to prevent bad actors from establishing coverage with the insurer. At deployment, the Shift solutions will support Amica’s auto and property lines of business. In the area of policy underwriting, Shift Underwriting Fraud Detection uses both internal and external data to provide additional visibility and fact verification during the application process. “Amica is a perfect example of what happens when a customer-first insurer adopts powerful technology solutions that inject greater visibility and efficiency into the policy and claims lifecycle,” explained Dan Donovan, head of customer success, Shift Technology.